The ACCC provides information and services that may be of particular interest to people from a non-English speaking background.
If English is not your first language, you might find these links to information and translated publications helpful.
There is information about your refund rights, understanding grocery prices and product safety.
Consumers
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Consumer complaints |
or call our translating and interpreting service on 131 450 and ask for 1300 302 502 |
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Scams |
Arabic | l`rby@ Chinese simplified | Jian Ti Zhong Wen Chinese traditional | Fan Ti Zhong Wen Dari | dry Farsi | frsy Hindi | hindii Indonesian | Bahasa Indonesia Korean | hangugeo Spanish | Espanol Tagalog | Tagalog Turkish | Turkce Vietnamese | Tieng Viet |
What you need to know about scams and how to protect yourself |
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Door-to-door sales |
Arabic | l`rby@ Chinese simplified | Jian Ti Zhong Wen Chinese traditional | Fan Ti Zhong Wen Dari | dry Dinka | Thuongjang Farsi | frsy Greek | Ellenika Italian | Italiano Khmer | khmaer Korean | hangugeo Serbian | Srpski Thai | phaasaaaithy Turkish | Turkce Vietnamese | Tieng Viet |
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Consumer rights and guarantees publications |
Arabic | l`rby@ Chinese simplified | Jian Ti Zhong Wen Chinese traditional | Fan Ti Zhong Wen Dari | dry Dinka | Thuongjang Farsi | frsy Greek | Ellenika Italian | Italiano Khmer | khmaer Korean | hangugeo Serbian | Srpski Thai | phaasaaaithy Turkish | Turkce Vietnamese | Tieng Viet |
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Consumer rights and guarantees videos |
Arabic | l`rby@ Dinka | Thuongjang Farsi | frsy Karen | Nepalese | nepaalii Tamil | tmilll |
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Using unit prices to get the best grocery deal |
Arabic | l`rby@ Chinese traditional | Fan Ti Zhong Wen Korean | hangugeo Turkish | Turkce Vietnamese | Tieng Viet |
Business
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Business complaints |
Call our small business helpline on 1300 302 021 or our translating and interpreting service on 131 450 and ask for 1300 302 021 |
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Product safety laws |
Chinese traditional | Fan Ti Zhong Wen Vietnamese | Tieng Viet Chinese simplified | Jian Ti Zhong Wen |
More information
Managing your data usage - keep an eye on your children's data usage in the holiday period so you don't get charged excess data fees.