As a business, you have certain rights and protections under the law. The ACCC is here to help you resolve problems and we invite you to tell us when you see something wrong such as false or misleading claims, scams and anti-competitive behaviour.
Business rights
As a business, you have certain protections under the Competition and Consumer Act 2010 and Australian Consumer Law.
Unfair contract terms
From 12 November 2016, a law protects small businesses from unfair terms in standard form contracts.
Make a complaint as a business
There are three steps to follow when making a complaint.
Fines & penalties
Contraventions of the Competition and Consumer Act 2010 and the Australian Consumer Law will attract fines and pecuniary penalties.
Implementing a compliance program
Businesses can run a compliance program as a voluntary exercise or as part of a legal undertaking. Ideally, a compliance program should be tailored to meet the needs of the business because each organisation's circumstances are different.