Helping students be mobile savvy

ASIC worked with the ACCC and some other agencies to develop a series of multimedia classroom activities to help teenagers navigate the costs of mobile phones and their consumer rights.

	Consumer rights Understand your refund and replacement rights under the Australian Consumer Law if your phone has a problem.
	Choosing a plan Students choose a mobile phone plan based on what they use it for and their budget.
	Calls, messaging and browsing Look at the included value of a plan and the cost of calls, text and browsing the web.
	Social media Understand the cost of uploading videos and downloading pictures on social media.
	Premium services Know what a premium service is and how to unsubscribe from one.
	Mobile phone advertising Identify advertising techniques used to promote mobile phone plans.
	Security Pick a scam and know where to go for help, keep personal data safe and issues such as extra mobile charges, theft from bank accounts and cyberbullying.
	Entertainment See how in-app advertising works by paying more to reach new levels in games.
	Mobile credit See how calls, SMS, voicemail, social media, internet and downloads use credit.

The activities come with Teacher and Parent Notes and have been aligned to the Australian Curriculum. They can be used on a computer or ipad.

The mobile phone activities were developed by the Australian Securities and Investments Commission (ASIC) with the ACCC, the Australian Communications and Media Authority (ACMA), Telecommunications Industry Ombudsman (TIO), and Australian Mobile Telecommunications Association (AMTA).

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