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VMware firewall takes aim at defending apps in data center, cloud

VMware says its new Service-defined Firewall has gains deep visibility into the hosts and services that generate network traffic via company's existing NSX network management software, its vSphere hypervisors and AppDefense threat...

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Juniper grabs Mist for wireless AI, cloud service delivery technology

Juniper's $405M buy of Mist brings with it WiFi technology and a significant Cisco-pedigree

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The Foundation for Improving CX: Look to the Cloud

Customer service has always played an important role in business, but as technology has evolved, so has the notion of what it means to exceed customer expectations. Simply shortening contact center queue times or revising return and

FinOps services aim to tackle cloud financial management

As companies move farther away from on-premises data centers toward the cloud, figuring out how best to leverage that shift becomes increasingly important. That's where FinOps comes in.

VMware preps milestone NSX release for enterprise-cloud push

VMware's NSX-T 2.4 includes network-configuration automation, management and security among 100 new features to better support corporate hybrid and multi-cloud environments.

What to know about planning mobile edge systems (MEC)

A wealth of standards, possible architectures and applications makes careful planning of mobile edge systems systems important, difficult.

Google on-premises Kubernetes solution enters beta

Google announced the beta version of Cloud Services Platform, an on-premises software product that allows enterprises to deploy Google's Kubernetes Engine inside their own data centers.

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7 Reasons Why a Cloud-Based Contact Center is the Way to Deliver on Customer Experience

Sometimes, your contact center agents are the first impression someone has of your company. Other times, they're the only interaction customers have with your organization. With the customer experience on the line, how can you be sure

VMware's ongoing reinvention

Virtualization mainstay VMware wants to build and manage multi-cloud infrastructures...and more.

IBM marries on-premises, private- and public-cloud data

IBM is introducing Cloud Integration Platform so customers can better integrate data securely no matter where it resides in on-premises, private, hybrid or public cloud.

Lentiq combines data lakes with edge computing

Lentiq combines the concept of the data lake with edge computing into what it calls "interconnected micro data lakes," or data pools.

SD-WAN can help solve challenges of multi-cloud

Cooperation between SD-WAN vendors and cloud service providers contributes to easily managed cloud connections across multiple cloud providers and creates a secure, low-latency multi-cloud environment.

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Quality Management and Your Cloud Contact Center

Your contact center needs to work hard to stand out and positively impact customer retention and satisfaction. A typical business only hears from 4% of its unhappy customers - and 91% of them say they won't do business with that

Software-defined connectivity planned for colocation data centers

Stateless is working on a new architecture to bring software-defined networking to colocation data centers that are constrained by physical cross-connects.

Why are IoT platforms so darn confusing?

Everyone talks about Internet of Things (IoT) platforms, but they don't always agree on what they are. This analysis helps make sense of it.

DRaaS options grow, but no one size fits all

If enterprises have defined their disaster recovery needs and validated vendor capabilities, DRaaS can make it easier to weather service outages

What programming languages rule the Internet of Things?

Does the IoT run on the same programming languages that drive the rest of the technology world? Yes, mostly.

Cisco serves up flexible data-center options

Cisco is significantly spreading its data-center technology to help customers grow and control hybrid, multicloud or hyperconverged edge environments.

Cisco exec airs 2019 cloud directions

Cisco finds Kubernetes, legacy application integration and edge computing technologies are among cloud growth showgrounds.

Cisco's AppDynamics software ties in SDN, serverless for greater app management

The wide-ranging Cisco AppDynamics announcement targets enterprise customers looking to monitor performance and automate the response to problems in business applications.

Zero trust: The transition from legacy to cloud-native

To undergo the transition from legacy to cloud-native application environments you need to employ zero trust.

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